“At ScottishPower we believe our job is more than just to bring you energy.”
ScottishPower are among the “big 6” energy suppliers in the UK. They provide power to more than 5million households and businesses across the UK, based in Scotland they promise to bring competitive tariffs and products and to be there when you need them. They started off in 1901 and have continued to change with the times to remain up to date and provide their customers with the best deals possible. It’s the largest producer of wind energy in the UK, generating more than 1,600MW. But are they right for you?
They are committed to caring for their customers; both new and existing, while even dedicating a whole page on their site on their commitments to “treating you fairly”.
Why should this interest me? This is really a precaution, in-case you’re to be caught out of contract you need to know what you’re in for. This will help you be prepared and be more alert to when your contract is coming to an end.
You can see these in more detail at https://www.scottishpower.co.uk/small-business/gas-electricity-tariffs
Scottish Power give a very easy to understand guide on reading your meters. Once you’re confident in reading them, you can submit these readings in 3 easy ways
Scottish Power have a fantastic attitude when it comes to smart meters when they say:
“At ScottishPower we believe our job is more than just to bring you energy. It's also about making your energy choices clear and simple which can help you save on your energy costs. That's why we think the Government's plan to introduce smart meters in all homes across Britain by 2020 is a positive change. Smart meters give you more control through a In-Home Display, which could help you save your energy and help the environment too.”
As Scottish power offer several different types of bills, with slight differences, they have set up and FAQ section full of helpful advice on making sense of your bills and videos explaining them.
Below is an excerpt from one of their PDF’s online explaining the layout of one type of invoice. You generally get the same type of invoice as other suppliers with the same basic info. Some people claim they can be difficult to read, but it may be a case of additional information added by Scottish Power, and the online help section is very useful when it comes to deciphering your invoice.
Ways To Pay:
To notify Scottish power of a change of tenancy you must either call them or fill out a form they provide and send it to them. You will need to provide the details of the new tenant but if they need any further information they will contact you for it. A final invoice will be issued to you within 14 days of it being prepared.
They provide a good explanation of this on their website. Although the method isn’t as easy as an online form, it is clear and transparent.
Reviews taken from https://www.reevoo.com/en/ratings-and-reviews
Scottish Power request 30 days notice if you’re in a standard fixed tariff, for customers on fixed price tariffs you’ll need to notify them any point prior to the Earliest Termination Date that’s given on your contract.
They offer several different tariffs so easy to find one to suit your business
Mixed customer service reviews
Neatly displayed and functional website and app
Some tied in with exit fees, so small print is worth a read
Have an interest in your business and offer any help and advice they can give
Wait time on the phone can vary
Scottish Power UK Plc - Head Office
Cathcart Business Park, Spean Street, Glasgow,