ENGIE are supplying energy to homes and businesses in 70 countries across five continents around the world. ENGIE is succeeding in the challenge to make energy more sustainable and reduce greenhouse gas emissions, by introducing and promoting high added value energy efficiency solutions. ENGIE offers a heating control system operated using an app on your tablet or smartphone. Enabling customers to control their heating and hot water remotely. ENGIE also reward the loyalty of their existing customers, not saving their best deals for new customers only, they promise that when your contract comes to an end, they will put you on their cheapest deal available at that time. That is their Rate Rollover Promise.
“Across the UK, we provide low-carbon energy to hospitals from Liverpool to Leeds, Birmingham to Southampton. We’re constructing solar power facilities in Peru. We even sustainably heat the 3000 homes and businesses in London’s Olympic Park. Near or far, there are few places where we aren’t innovating.”
ENGIE are one of the leading suppliers when it comes to green energy. They are constantly working to push the boundaries of zero-carbon energy sources like hydroelectricity, biomass, biogas, wind and solar power.
“Supplying the world with energy comes with a big responsibility to the planet. We understand that. So that’s why we keep sustainability and renewability at the forefront of everything we do”
With the ENGIE Tracker, your total unit rate is made up of fixed and variable costs. The fixed part of your unit rate is a set price and will not change throughout your contract. With the Tracker plan, this variable unit rate can go up or down monthly, as the energy market changes. But without the stress and worry of prices going sky high, ENGIE will cap your total unit rate to protect you from unusually high energy market price increases.
There are several ways you can send a meter reading to ENGIE
For help reading your meter, ENGIE has a handy step by step guide to reading many different types of gas and electricity meters, or you can call there award winning customer service team for more help and direction.
Between now and 2020, UK energy companies will be offering smart meters to their customers, free of charge. Your smart meter will be installed by your energy supplier, with all costs covered by them. smart meters are connected via their own secure wireless network using radio waves, it transfers meter readings from your home directly to your supplier using a wireless network. You will also receive an ‘In Home Display’ (IHD) which is a secondary screen with a more detailed breakdown of your power consumption that you can mount in your home. Allowing you to keep track of how much your electricity and gas is costing you in real-time and even show how you can save energy (and money) by using power at different times during the day.
Ways to Pay:
Fixed Monthly Direct Debit - Most people choose to pay by fixed monthly direct debit because it’s simpler, more convenient and helps you budget. Plus, it’s usually cheaper. If you choose to pay a fixed monthly amount, ENGIE will help you estimate how much energy you’ll use over a year and then smooth the cost into 12 equal monthly amounts. If you choose to pay by fixed monthly Direct Debit, ENGIE will send you regular statements to tell you how your account stands.
Pay When You Receive a Bill - If you choose to pay when you receive your bill, ENGIE will send you a bill every three months with a request for payment. You can either pay this automatically by variable direct debit online or over the phone. Some customers prefer this method and feel more in control, although you may run the risk of unexpectedly higher bills, especially in the colder months.
If you need to change your tenancy then just give the ENGIE Customer Care Team a call on 0800 280 8000 and they will be happy to help guide you through the process.
Alternatively, you can use their easy online form, just be sure to have all the necessary details. This method requires a lot of information to hand.
Reviews taken from https://uk.trustpilot.com/review/engie.co.uk and http://energy-advise.com/engie-home-energy-reviews/
Honest and upfront costs
Mixed customer reviews
Excellent customer service
Smart meters not currently available for all tariffs
Engie Head Office
1 place Samuel de Champlain
92930 Paris La Défense Cedex