EDF Energy is part of EDF Group, they began investing in the UK in 1998 and are now a leading global electricity company. Figures as of September 2017 show that EDF Energy employ over 13,500 people all across the UK. EDF are the UK’s largest producer of low-carbon electricity, producing around 20% of the nation's electricity. They are the biggest supplier of electricity by volume in Great Britain and the largest supplier to British businesses, supplying around 5 million residential and business accounts with electricity or gas.
“As one of the largest suppliers of energy to UK businesses, we're confident we have something to suit your business needs.”
EDF have three different plans for you to choose from depending on the needs and circumstances of your business. They are fixed for business, new start and freedom for business.
Fixed for Business – This tariff is ideal for price security as the rate is fixed for the duration of your contract. EDF offer this for both gas and electricity supply. You can pay by direct debit, cash or cheque but you receive a 7% discount for paying by direct debit. There is an early exit fee if you wanted to end your contract early. Features include:
New start –This tariff is ideal for start-up and mover businesses. The plan offers a fixed rate and no exit fee if you want to end your contract early. EDF offer this plan for electricity supply only. Payment is by monthly direct debit only but they do offer a 7% discount for paying by direct debit. Features include:
Freedom for business – This tariff is ideal for businesses requiring flexibility and simplicity, the rate is variable and there is no exit fee if you want to end your contract early. EDF offer this plan for both gas and electricity supply. Payment can be made by direct debit, cash or cheque but there is a 7% discount if you pay by direct debit. Features include:
“To put it simply – you’ll only pay for what you’ve used. By regularly submitting meter readings, your bills will be based on your actual usage, rather than estimates.”
Why should this interest me? This is really a precaution, in-case you’re to be caught out of contract you need to know what you’re in for. This will help you be prepared and be more alert to when your contract is coming to an end.
For more detailed information on EDF’s out of contract rates you can see these at https://www.edfenergy.com/sme-business/tariffs/deemed
EDF send you a reminder when it’s time to read your meter and they offer you 3 ways to submit meter readings to them:
Once you’ve registered you can use your ‘Myaccount’ to look at and pay your bills, update your personal details and sign up for direct debit.
If you don't want to sign up to ‘MyAccount’ you can still send your meter reading online. You’ll need your EDF Energy account number and your postcode.
At the moment, EDF are only able to offer smart meters for businesses in certain areas, with the right amount of signal and for certain meter types. If you’re a customer with them you can login to ‘MyAccount’ to find out if you're eligible or they will let you know when you can have yours fitted. If you have any further questions regarding smart meters or to find out if you would be eligible for one before you joined EDF you can email their smart metering business team at SMESmartMetering@edfenergy.com or call them on free phone 0800 068 5918.
EDF’s bills are slightly more complicated than most, however they offer a very extensive explanation of these bills.
They also include important information that could help you improve your business’ spending, areas you may not have considered or realised they offered help with.
Bill example taken from https://www.edfenergy.com/large-business/customers/understanding-your-bill
Ways to Pay:
They also offer to backdate VAT declarations and Climate Change Levy exemptions for 4 years.
EDF’s change of tenancy is simple, just make sure you have the following details, the rest can be done on their website or over the phone.
Before moving out of your current premises make sure you have the following:
Then simply complete the online form, they’ll get in touch with you within 10 days to finalize things.
Equally simple, if you’re moving in to an EDF supplied business fill in the corresponding form “move in request”.
Reviews taken from https://uk.trustpilot.com/review/www.edfenergy.com
You'll be able to leave EDF Energy at the end of your contract so long as you give 30 day’s notice, agree an up to date meter reading and clear any outstanding balance.
No exit fees for new start and variable plans
Customers claim communication with EDF can be difficult
They remind you when to submit meter readings
New start plan does not supply gas contracts
7% discount for DD payment
4-year fixed rate plan does not include gas
EDF Trading (Global headquarters)
3rd Floor, Cardinal Place
80 Victoria Street